As part of its commitment to sustainability, particularly in the area of human capital development, Red Star Express Plc continues to invest in building the skills and capabilities of its workforce through structured training and continuous learning initiatives. The company’s Field Service Representatives (FSR) training programme has extended to Kano, following successful sessions in Lagos, Ibadan and Abuja. The training is designed to equip field service representatives with the knowledge, practical skills and operational understanding required to perform their roles effectively, uphold service standards and contribute to improved customer experience.
Beyond the classroom sessions, Red Star Express has extended learning opportunities to employees across its operations through access to the Percipio digital learning platform, which provides a library of over 1,000 courses covering various areas of professional and personal development. By combining physical training with digital learning resources, the company is creating opportunities for employees to continuously improve their competencies and adapt to evolving business and industry demands. These initiatives reflect Red Star Express’s recognition that investing in people is essential to building a resilient workforce, strengthening organisational performance and sustaining long-term business growth.